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Orders
Do I need an account to place an order online?
How do I use my promotion code?
Can I amend my order once it has been placed?
Can I amend the delivery address on my order?
How do I cancel an order?
I am having trouble placing an order online
Deliveries
Can I track my order?
Where is my order?
What are your delivery options and prices?
Which couriers do you use?
Can Thomas Pink deliver to multiple addresses?
Can Thomas Pink deliver to a PO box or hotel?
Where does Thomas Pink deliver?
Returns & Refunds
What is your Returns Policy?
How do I return an item ?
Is there a charge for making a return?
Can I return my online purchase in store?
What if the product I receive is faulty?
How long does a return take?
Are delivery charges refundable?
Can I return an item gifted to me by someone else?
How do I exchange products?
Payments
What payment methods do you accept?
Can I use multiple methods of payment?
Will I be charged VAT?
When will my card be charged?
Is your payment site safe and secure?
I believe my card may have been used fraudulently to purchase Thomas Pink goods
Products
How do I find my size?
How do I measure for my size?
What different shirt fit options do you offer?
Do you offer alterations?
What’s the best way to care for my shirts?
Sections
Orders
Deliveries
Returns & Refunds
Payments
Products
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