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FREE DELIVERY ON ORDERS OVER £200

Find Your Size

1. How do I find my size?

2. What different shirt fit options do you offer?

3. How do I measure for my size?

4. Do you offer alterations?

6. What’s the best way to care for my shirts and knitwear?

Orders

1. Do I need to create an account to shop with Thomas Pink?

2. How do I use my promotional offer?

3. Can I amend my order once it has been placed?

4. My order has been declined, do I need to place a new one?

Payments

1. What payment methods do you accept?

2. Will I be charged VAT?

3. Can I use multiple methods of payment?

4. The payment page timed out. Did my order go through?

5. When will my card be charged?

6. Is your payment site safe and secure?

7. I believe my card may have been used fraudulently to purchase Thomas Pink goods

Deliveries

1. Where does Thomas Pink deliver?

2. Do you offer next-day delivery?

3. How much do you charge for shipping?

4. Can I track my order?

5. Where is my order?

6. Can Thomas Pink deliver to multiple addresses?

7. Can Thomas Pink deliver to a PO box or hotel?

Returns

1. What is your Returns Policy?

2. How do I return an item ?

3. How do I locate my returns paperwork and/or order number?

4. What if the item I receive is faulty?

5. Are delivery charges refundable?

6. How long does a return take?

7. Can I return an item gifted to me by someone else?

8. How do I exchange products?

About Thomas Pink

1. What's new at Thomas Pink

2. What are your plans for the future?

3. How can I see what’s coming up at Thomas Pink?

4. Has the quality of your products changed?

5. How green is Thomas Pink?

6. What if I have a query about a legacy purchase?

7. What personal information do you need and why?

8. How do I provide feedback?

Find Your Size
Orders
Payments
Deliveries
Returns
About Thomas Pink

United Kingdom / £GBP

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