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Orders
Do I need an account to place an order online?
How do I use my promotion code?
Can I amend my order once it has been placed?
Can I amend the delivery address on my order?
How do I cancel an order?
I am having trouble placing an order online
Shipping
Can I track my order?
Where is my order?
What are your shipping options and prices?
Which couriers do you use?
Can Thomas Pink ship to a PO box or hotel?
Can Thomas Pink ship to multiple addresses?
Where does Thomas Pink ship?
Returns & Refunds
What is your Returns Policy?
How do I return an item ?
Is there a charge for making a return?
What if the product I receive is faulty?
How long does a return take?
Are shipping charges refundable?
Can I return an item gifted to me by someone else?
How do I exchange products?
Can I return my online purchase in store?
Payments
What payment methods do you accept?
Can I use multiple methods of payment?
Will I be charged taxes and duties?
When will my card be charged?
Is your payment site safe and secure?
I believe my card may have been used fraudulently to purchase Thomas Pink goods
Products
How do I find my size?
How do I measure for my size?
What different shirt fit options do you offer?
Do you offer alterations?
What’s the best way to care for my shirts?
Sections
Orders
Shipping
Returns & Refunds
Payments
Products
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